FAQ

WHAT'S YOUR RETURN POLICY?
If there's something wrong with your order, please contact me right away for an exchange or refund, within reason!

DO YOU ACCEPT ORDERS PLACED OUTSIDE OF THE US?
Yep! Shipping is a little more for international orders, but I use flat rates, so you're better off ordering a few things at once.

HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?
I'll usually get your order to the post office within 2 business days. Once shipped, most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks.

WHERE CAN I BUY YOUR PRODUCTS IN PERSON?
I attend several pop-up events to sell my stuff, mostly in northeastern USA - check my events listing for details! I've also got my products stocked at a few brick & mortar retailers. If you want to see my products at a shop near you - go tell 'em!

CAN I SELL YOUR PRODUCTS WHOLESALE IN MY SHOP?
Yes! Please visit my wholesale shop to order.

CAN YOU MANUFACTURE MY CUSTOM DESIGN?
Nope, but I'm happy to recommend manufacturers! A few vendors I use (among others) are The Pin Department for enamel pins, 4OVER4 for marketing materials, and Sticker Mule for stickers.

CAN WE COLLABORATE ON SOMETHING?
Maybe! Send me an email and we'll figure it out.

WHO IS MITTENS?
Mittens is what I call my logo mark, which was inspired by my three black cats, Bing, Minnie Mouse, and Beebee. You can follow their shenanigans on their Instagram!